Contact Us

If you’d like to get in touch with us you can do so using the details below.

Email: support@btrkids.co.uk

Tel: 01903 773803

Trading address: BTR Direct Ltd, Unit 803, 26 The Hornet, Chichester, PO19 7BB

Registered office address:BTR Direct Ltd, 3 Wayside Road, Littlehampton BN16 4DF

Place of Registration:England and Wales 

VATGB 854349307

Company No5668581

Retail Ombudsman Members

As a responsible retailer and to provide our customers with added piece of mind in relation to our commitment to customer service we are a member of The Retail Ombudsman. The Retail Ombudsman is authorized by Government to provide alternative dispute resolution services. The service is free for consumers to use and as a member we follow a strict Code of Conduct, which means that we are bound by their decisions. For more information visit www.theretailombudsman.org.uk or call 0203 137 8268

BTR Direct Ltd, 3 Wayside Road, Littlehampton BN16 4DF